Shibuya Free Walking Tour

How does the tip-based tour work?

The tour is free and tip-based, with no fixed price. Tipping your guide at the end is entirely optional, and the amount is up to you.

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Can children join the tour?

Yes. Children of all ages can join when accompanied by a parent or guardian. Do not include children aged 15 and under in the participant count when booking.

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Is the tour wheelchair accessible?

No. The tour is not wheelchair accessible.

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Can I join the tour with a stroller?

Yes. You can join the tour with a stroller.

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Can large groups join the free tour?

Groups of up to 5 people can join; children aged 15 and under do not count toward this limit. Groups of 6 or more must book a private tour. Travel agencies and organized tour groups must book a private tour, regardless of group size. See our Private Group Walking Tours.

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Does the tour run in the rain?

Yes. The tour generally runs in the rain. We will email the address used for your booking only if we cancel the tour. We recommend comfortable walking shoes and clothing suitable for the weather. There is no special dress code. The stated duration is approximate and may vary slightly depending on crowds, traffic and conditions on the day.

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What should I do if I’m late or can’t find the guide?

Advance booking is required; walk-ins are not accepted. We recommend using the toilet before the tour; a scheduled toilet stop during the tour is not guaranteed. Please arrive at the meeting point 5 minutes before the start. We depart on time and do not wait for or individually contact late arrivals. You cannot join the group after departure. If you miss the start, please book another departure.

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How do I cancel or change my booking?

Use “Manage Booking” in your confirmation or day-before reminder email to cancel or reschedule. To change the number of participants, cancel your booking and make a new reservation with the correct number. No cancellation or no-show fees apply.

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